Return Policy
Last updated: 4 July 2026
Custom-printed items
Because every order is produced specifically for you, custom-printed items are non-returnable unless they're defective or don't match what was agreed.
Filing a defect claim
Defect claims must be filed within 7 days of delivery and include clear photos of the issue. Claims filed after 7 days, or without photo evidence, can't be processed.
Resolution options
Depending on the issue, a defect claim can be resolved with a re-print at no extra cost, a partial refund, or a full refund - whichever is most appropriate is decided as part of dispute resolution.