How we keep quality high
Every facility on Printly goes through a 5-layer quality system - before, during, and after every order.
1. Verification before listing
Every printer submits business documents, facility photos, and references before their profile goes live. Our team reviews each application manually.
2. Sample order inspection
Before a facility is approved, we physically check their work - reviewing sample output for print quality, finishing, and consistency.
3. Buyer reviews
Every order gets rated. Printers with consistently low ratings are demoted in search results, keeping the best facilities most visible.
4. Dispute resolution
If something goes wrong, disputes are resolved with photo-based evidence and Printly mediates directly between buyer and printer.
5. Founding printer partnership
We work closely with our first verified facilities - direct relationships that let us catch quality issues early, before they reach buyers.